Range: 0‑120. The higher the better.
Healthcare organizations are fraught with system failures that compromise care by making it more fragmented and complex. Opportunities for these organizations to learn from their failures are often impeded by their own. Even in hospitals where systems to identify and mitigate risks are in place, clinicians underreport medical errors. Risk identification is rarely linked to mitigation or performance improvement programs fully, nor is it routinely tied to disclosure of harmful medical errors. In order to continuously drive down preventable patient harm, hospitals must: identify patient safety risks and hazards, involve all levels of the organization, undertake activities to minimize harm, and communicate patient safety information to the appropriate external organizations.